Shift Summit 2022 Keynote Speaker

Blake Morgan

Customer Experience Futurist, Speaker, Author

The acclaimed public speaker, podcast host, bestselling author and customer experience leader’s session will challenge higher ed’s perception of the student (customer) experience.

Morgan’s bestselling books, The Customer of the Future: 10 Guiding Principles for Winning Tomorrow’s Business earned a top-five spot on Book Authority’s ranking “Top 100 Future of Technology Books of All-Time.”